I bought this for my daughter’s Christmas present and I was amazed at how good it is. You can either use hot chocolate powder, or finely grate your favourite chocolate bar into it and the result is a silky hot chocolate that tastes just like an expensive shop bought one! I’ve also used it to heat and froth my milk when making coffees. I’d much rather buy this than spend £££’s on the main competitor of hot chocolate machine. Really good value for money, and once used it’s easy to clean but make sure you clean it as soon as it’s been used!